A Challenger in this Magic Quadrant is Pega. Its LCAP is a component of the Pega Infinity platform, which also competes in the markets for CRM, robotic process automation (RPA), and the intelligent business process management suite (iBPMS).

Geographically dispersed Pega operations serve multinational corporations in the banking, finance, insurance, telecom, and government sectors.

Unified PEGA Platform

By bridging system and organizational silos, PEGA’s unified model offers improved customer service and operational efficiency. Cisco Systems, for instance, cut its maintenance expenses by a factor of four and saved two million hours of customer wait time by employing PEGA.

The unified PEGA model also equips your company for the future. Your apps can immediately access new features. The unified engine of PEGA is also transferable between clouds. ranging from private Clouds you operate on your own infrastructure to our fully managed PEGA Cloud.