Banking Customer

Business Objective: A high proportion of manual procedures led to inefficient operations and high mistake rates.

Streamline banking procedures to handle enormous amounts of data quickly and easily. Pen and paper were still used a lot in core banking procedures.

How we helped: We assisted in the development of an Appian-driven solution that made the switch from a laborious, manual, and paper-based process simple. With the new system in place, they have simplified operations, improved transparency, and consolidated all activities into a single platform.

Profitability: A four times decrease in manual labor. Repetitive processes that were previously manual have been simplified by bulk uploads.

Increased productivity and a notable decrease in human mistakes, improved end-user experience with records and reports that make it simple to retrieve data